Where to get help with e-Return problems

Income Tax· 1 min read

If you are stuck while filing, the National Board of Revenue (NBR) offers several kinds of help:

1. Call centre

NBR call centre: 09643 717171. Tax officials answer e-Return questions during office hours, except public holidays.

2. Email

Use the Service center section of the e-Tax portal to report a problem by email.

3. Tax zone help desks

During filing season, every tax zone runs an e-Return help desk.

Numbers and service hours can change. Check the NBR website.

Please note: tax law, the Finance Act and the online system can change every fiscal year. Check the latest National Board of Revenue (NBR) guidance before acting.

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